• Calea Victoriei no 133, CP 010071, Bucharest - Romania
  • +40 21 796 3880
    • Location Activity Non-Stop
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Terms and Conditions

The protection of personal data is important to us, therefore we pay particular attention to protecting the privacy of individuals, as and hereinafter referred to as “data subjects”, who access www.palacecasino.eu, in accordance with the EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“GDPR”).

Please read the following Policy carefully to understand how information about you, hereinafter referred to as “personal data”, will be treated.

With this Policy we want to inform people who visit www.palacecasino.eu about the nature of the personal data we process, the purposes of the processing and the rights of these individuals.

The personal data controller is Palace Casino.

Personal data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

By providing any personal data through www.palacecasino.eu, you understand and agree that your data will be processed in accordance with the provisions of this Data Protection Policy.

You do not need to register to access our website.

However, there may be circumstances in which you choose to register/sign up to receive information or news about our services and solutions or actions taken by us. In these cases, we may contact registrants to invite them to events, provide information about our services or for other direct marketing purposes.

If you are just a visitor, we do not collect personal information, other than the information stored through the use of cookies, which is described in the “Cookie Policy” section.

If you contact us by e-mail, fax or through this website, we will allow us to contact you in the future to send you promotional materials and offers or to inform you about offers we have or events we will be organising or attending. We will never use your name or information about you without your prior consent. You will be able to let us know if you wish to receive this information in the future.

Our purpose, as far as our website is concerned, is one of information and presentation, and the new rules on personal data protection (GDPR) are part of this context. Therefore, we promise you that the security of your data is a priority for us and that we use this data for the sole purpose of providing you with a personalized experience both on our website and on the online platforms on which we promote our products and services.
We only use your data, if we have your consent, in several ways, depending on its nature.


Email address

If you have provided us with your email address, we will use it to send you emails informing you about our services/products, events and projects published periodically on this website.

Surname and First Name

If you have provided us with your First Name and Last Name, we use this data to personalise the emails you receive from us.

Phone number

If you have provided us with your Telephone Number, we use this information to contact you quickly if you place orders or participate in our events/projects, to inform you of the venues of these projects/events or any last minute changes to their programme.

Billing dates

If you have provided us with your billing details, we will use these details to issue a tax invoice for the products ordered.

Browser/IP/device data

If you have agreed to us collecting details about your Browser, IP, Device, we use this data to determine how you use our site in order to make the necessary changes to make it easier for you to find the information you are looking for.


  • Processing is done in a legal, fair and transparent manner,
  • Collection will only be for specified, explicit and legitimate purposes, and the data will not be further processed in a way incompatible with those purposes,
  • Data collection will be adequate, relevant and limited to the information necessary for the purpose of the processing,
  • Personal data will be accurate and up-to-date,
  • All necessary steps will be taken to ensure that incorrect data is deleted or corrected without delay,
  • The data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data are processed,
  • Data will be processed in a way that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by taking appropriate technical or organisational measures.


Your personal data may only be passed on to other entities with your express consent, unless there is a legal obligation for us to do so.

Please note that we may be required to disclose your personal data to our partners and/or other third parties who provide services to us in certain circumstances.

We have not, do not and will never sell your data to third parties. We offer services that are based on the trust of customers and potential customers, and the security of personal data is essential in this process.


The www.palacecasino.eu website may contain links to other websites whose Personal Data Processing Policies may differ from ours.

Accordingly, please be aware of this fact and refer to the privacy policies of the other sites and we assume no responsibility for information submitted to or collected by these third parties, the content of these sites, and therefore we cannot be held liable for the content, advertising, goods, services, software, information or other materials available on or through these sites. We will not be liable for the loss of visitors’ personal data or any other damage caused by accessing those sites.


The www.palacecasino.eu website uses cookie identifiers. Cookies are text files that are stored on a computer via the Internet browser. Many websites and servers use cookies. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the Internet browser in which the cookie was stored. This allows websites and servers visited to differentiate the individual browser of the data from other Internet browsers that contain cookies. A particular Internet browser can be recognised and identified using a unique cookie code.

Through the use of cookies, PALACE CASINO is able to provide users of the site with several user-friendly services that would not be possible without the setting of cookies. With the help of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us to recognise users of our website. The purpose of this recognition is to make it easier for visitors to use our website.

The website user who uses cookies does not have to enter access data each time the website is accessed, as this is retrieved by the website and the cookie is thus stored in the user’s computer system. Another example is a shopping cart cookie in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie. The data subject may at any time prevent the setting of cookies by means of an appropriate setting of the internet browser used, and may thus permanently refuse the setting of cookies. In addition, cookies already set can be deleted at any time via an Internet browser or other software. This is possible in all popular Internet browsers. If the data subject disables the setting of cookies in the internet browser used, not all functions of our website can be fully used. During use we may automatically collect non-personal information such as the IP address from which you access the site and the browser you use, and you consent to the storage of certain information on your computer (cookie), all in order to ensure optimal access to and operation of the site by you. For more information please visit our Privacy Policy.


The cookies we use on the www.palacecasino.eu website have a variable lifetime, but this does not exceed 2 (two) years. All cookies are “first – party” i.e. they are not passed on to other external companies.


We may retain processed data for various periods of time, deemed reasonable, in accordance with the purposes stated in this Policy.

Our marketing messages

If we have your consent, we will send you, by email, marketing messages with the purpose of informing you about our products, our offers, new articles published on this site and useful articles published on other sites on the Internet.


We run online advertising campaigns to inform you about the products and services we offer and/or the articles published on this website.

In this context we use two advertising networks – Facebook and Google/DoubleClick, as well as several techniques for targeting users in campaigns – based on demographics (gender, age, geographic spread, proximity) or interests – this information is made available to us by the networks mentioned above.

Often, our advertisements that you see on other sites are displayed based on information we have about you (for example, when you visit or sign up for a particular event page on our site, you will then be directed on Facebook or in the Google Partner Network to advertise that course or other ancillary products/services).


Here are your rights in the context of data collection and processing under the GDPR:

  1. The right to be informed about how your data is collected and used;
  2. The right to access data we hold about you;
  3. The right to request rectification of data we hold about you;
  4. The right to request deletion of data we hold about you;
  5. The right to object to the processing of personal data for direct marketing purposes;
  6. The right to request that we stop sending marketing messages to you;
  7. Right to restrict processing;
  8. The right to data portability, i.e. to request that your personal data be sent to you or to another controller;
  9. The right to withdraw consent at any time;
  10. The right to lodge a complaint with the competent supervisory authority.
    If you have any questions about your rights and their extension, please send us an email by visiting the contact page of our website.


We have adopted technical and organisational measures regarding data processing, updated in accordance with GDPR requirements, in order to protect your personal data against any unauthorised access, misuse or disclosure, unauthorised modification, destruction or accidental loss.

We have taken all technical measures so that you are not obliged to provide us with any data (everything is optional), but it is good to know that without it it is possible that certain parts of the site will not work properly, that we will not be able to collaborate, or that we will not be able to notify you about services in our portfolio that you might be interested in.


If we can provide you with any information about our products and services, or how we collect and use your personal data, please send us an email from the contact page of our website.


As the content of this Policy may change from time to time by updating the www.palacecasino.eu website, you should check this page for any updates. If you do not agree with the changes to the Policy, please stop using www.palacecasino.eu.